Practice Team

Administration

Amanda MacNally – Female

Senior Administrator

Reception

We have four members of reception/secretarial staff. They will help you make appointments, take requests for home visits, repeat prescription requests. If you have any queries relating to any of the services/clinics available please ask our reception staff for advice.

Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query.

Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.

Heather Khatib-Shahidi – Female

Karen Gilmour – Female

Francesca Woodhead – Female

Sharon Madden – Female